This is a really good device, never had an electronic massage machine that is as good at this one and it is not just for the neck, you can use it on your legs and lower back - so glad I bought this one!
I love to sit in my chair at night and use it on my neck - so relaxing!
Great for back massage!
The only problem i have had is that it is a little heavy, and you really need to have the right chair to sit with it.
I use it in bed for my neck and shoulders for relaxing.
This product worked slightly better on the feet but again I had to really focus on not putting too much pressure on the machine or it would stop.
I had a massager similar too this 5 years ago and I was expecting the same It is way too light and does not really help muscles unless you're willing to push down on it the whole time, which I am not.
I want to find a weighted one and heated.
Well now the item only stays on for about 10 seconds and turns off.
This product is great in theory, but the massage mechanisms are way too rough and very painful for someone who has moderate to severe neck and back muscles, this device hurt like heck but of course, by the time I tried it, it was out of the return window.