I had this for only 4 days but i'm very satisfied.
When the dell xps 13 first came out there was tons of problems but these were fixed with all of the driver and software updates, i updated my computer right out the box and i'm not experiencing any issues.
The title claimed that it was a grade A refurbished laptop, stated that it matches Dell's standards, and that there were no cosmetic blemishes but after unboxing it i found a few scratches so i wouldn't label it as "grade A" refurbished, however, it isn't enough to complain about.
I don't regret buying it used but it was a bit disappointing that It couldn't even load Windows OS.Recommendation for the repair.Update Bios through sub first if you have similar problems.Then downloading the Dell application assistant from their website to help you with the drivers.If all else fails just replace the m.2 sad with a more reliable driver like the Samsung pro 256 m.2Good luck everyone!!
My only concern was the retailer has had the computer for almost 1 1/2 years and I had to work with Dell on the one year warranty.
The computer became very hot, very quickly.
This is disappointing, as this computer was a present for a student going off to college next week.
Fresh out of the box and the wireless driver is hoarked.... What a lovely QA you all must have... Now to find the return shipping label...
The laptop registration was bogus too.
I decided to return it for a full refund.