For years, I have used windows, and I love the quality of this Chromebook.
I wasn't expecting it to work so well, but it did.
Performance of the product is very good, very fast, I have been using it and would recommend it to more friends around.
So with these limitations of the Google Chrome OS interface you would get a better user experience with a larger 13 inch Chromebook display.But the 11 inch display Chromebook is very light and extremely portable as a utility laptop -- and you can bounce back and forth with some font size (text size) settings and zoom options to somewhat offset this limitation depending on the context of what webpage or app you are working with at the moment.
But it was limited in what it could handle.
The advertised laptop here is a Dell Chromebook 11 3120, the actual product I was sent is a Dell Chromebook 11 3180, a less powerful chromebook.
The difference between processors is fairly large, (1.6Ghz on the 3180 vs 2.1Ghz on the 3120) in addition to being based on different platforms, Braswell(3180) and Bay Trail(3120).Also if you look at the pictures you can see the differences in the casing on the laptop at the hinges and the slight slope in front of the trackpad only present on the 3180 series.When trying to load new OS's onto this machine the difference is large, and makes an impact.
Everyone makes mistakes, so I printed off the label and drove to the UPS drop-off and ordered the 3120 again.And then I got another 3181.
I called to try to return it and get a replacement and was told that I needed to try to troubleshoot the problem first.